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WIRELESS SPENDING OVERTAKES WIRELINEWireless Service now Largest Portion of Customer Spending
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| Service | Penetration Rate (%) |
Change from Previous Quarter (%) | |
|---|---|---|---|
| Local | 96 | -1 | |
| Wired Long Distance Service | 85 | 1 | |
| Wireless | 70 | 1 | |
| PC | 76 | -1 | |
| Internet at Home | 68 | 0 | |
| Cable TV | 60 | -3 | |
| Satellite TV | 22 | -1 | |
| PDA | 14 | -1 | |
| Paging | 7 | 0 |
| Company | Share of Revenue (%) |
Change from Previous Quarter (%) | |
|---|---|---|---|
| Verizon | 21 | -1 | |
| SBC | 18 | -1 | |
| AT&T | 11 | 1 | |
| BellSouth | 9 | 0 | |
| Qwest | 7 | 0 | |
| Sprint | 6 | 0 | |
| MCI | 5 | 0 | |
| Other | 18 | -4 |
| Company | Share of Household (%) |
Change from Previous Quarter (%) |
Share of Revenue (%) |
Change from Previous Quarter (%) | |
|---|---|---|---|---|---|
| Verizon | 37 | -5 | 29 | -6 | |
| MCI | 18 | -3 | 22 | -4 | |
| Sage Telecom | 8 | 4 | 7 | 3 | |
| Frontier/Citizens | 3 | 0 | 3 | 0 | |
| AT&T | 8 | 3 | 10 | 3 | |
| SBC | 5 | 0 | 6 | 0 | |
| Sprint | 4 | 0 | 5 | -1 | |
| Comcast | 4 | 1 | 4 | 1 | |
| Other | 14 | 2 | 14 | 3 |
| Company | Share of All Households (with and without bundles) % |
Change from Previous Quarter (%) |
Share of Non-Bundle Revenue (only households without bundles) (%) |
Change from Previous Quarter (%) |
Share of Customers in Service Territory % |
Change from Previous Quarter (%) |
|
|---|---|---|---|---|---|---|---|
| Verizon | 24 | -2 | 25 | 0 | 82 | -4 | |
| SBC | 23 | 0 | 22 | 0 | 79 | -1 | |
| BellSouth | 12 | 1 | 15 | 1 | 87 | 0 | |
| Qwest | 8 | -1 | 9 | 0 | 83 | 0 | |
| Sprint | 6 | 1 | 6 | 0 | 96 | 2 | |
| Other | 27 | 7 | 25 | 1 | N/A | N/A |
| Company | Share of All Households (with and without bundles) % |
Change from Previous Quarter (%) |
Share of Revenue (%) |
Change from Previous Quarter (%) |
|
|---|---|---|---|---|---|
| AT&T | 23 | -3 | 26 | -4 | |
| SBC | 17 | 3 | 12 | -1 | |
| Verizon | 15 | 1 | 8 | 0 | |
| MCI | 9 | -1 | 9 | 0 | |
| Sprint | 7 | 0 | 6 | 0 | |
| BellSouth | 5 | 1 | 6 | 3 | |
| VarTec | 4 | 0 | 2 | 0 | |
| Qwest | 5 | 1 | 4 | 1 | |
| Other | 32 | 1 | 27 | 1 |
| Company | Share of Household (%) |
Change from Previous Quarter (%) |
Share of Revenue (%) |
Change from Previous Quarter (%) |
|
|---|---|---|---|---|---|
| Verizon Wireless | 26 | -1 | 28 | 1 | |
| Cingular | 19 | 2 | 17 | 1 | |
| AT&T Wireless | 14 | -3 | 13 | -3 | |
| Sprint PCS | 9 | 0 | 10 | 0 | |
| T-Mobile | 8 | 1 | 7 | 0 | |
| ALLTEL Mobile | 6 | 0 | 6 | 1 | |
| Nextel | 4 | 0 | 6 | 0 | |
| Cellular One | 2 | 0 | 2 | 0 | |
| Other | 13 | 1 | 10 | 0 |
| Company | Share of Household (%) |
Change from Previous Quarter (%) |
Share of Revenue (%) |
Change from Previous Quarter (%) |
|
|---|---|---|---|---|---|
| AOL | 18 | -2 | 16 | -2 | |
| MSN | 5 | 0 | 4 | 0 | |
| Comcast |
7 | 0 | 11 | 0 | |
| Earthlink | 5 | 0 | 5 | 0 | |
| SBC Yahoo | 6 | 0 | 7 | 0 | |
| Time Warner | 3 | -1 | 5 | 0 | |
| Other | 55 | 3 | 52 | 2 |
| Company | Share of Household (%) |
Change from Previous Quarter (%) |
Share of Revenue (%) |
Change from Previous Quarter (%) |
|
|---|---|---|---|---|---|
| Comcast | 24 | 0 | 24 | -1 | |
| DirecTV | 13 | 0 | 15 | 1 | |
| Time Warner | 11 | -1 | 11 | -2 | |
| Dish Network | 12 | 0 | 12 | 0 | |
| Charter Communications | 8 | 0 | 8 | 1 | |
| Cox Communications | 7 | -1 | 7 | 0 | |
| Adelphia | 6 | 0 | 6 | 0 | |
| Other | 19 | -1 | 18 | 0 |
| Service | Share of Revenue (%) |
Change from Previous Quarter (%) |
|
|---|---|---|---|
| Wired | 29 | -1 | |
| Wireless | 30 | 1 | |
| Video | 27 | 0 | |
| Internet | 13 | 0 |
|
|
| Service | Avg Monthly Spending for Non-Bundled Customers ($) |
Change from Previous Quarter (%) |
Avg Monthly Spending for Bundled Customers ($) |
Change from Previous Quarter (%) |
|
|---|---|---|---|---|---|
| TOTAL Wired Line Spending | 45.29 | -3 | 65.70 | -4 | |
| Local | 35.82 | 0 | Included | N/A | |
| Local Toll/IntraLATA | 1.27 | -28 | Included | N/A | |
| Long Distance/InterLATA | 8.20 | -10 | Included | N/A |
| Company | Share of Communications Wallet (%) |
Change from Previous Quarter (%) |
|
|---|---|---|---|
| Comcast | 8 | 0 | |
| Verizon Wireless | 8 | 1 | |
| Verizon | 7 | -1 | |
| SBC | 7 | 0 | |
| Cingular Wireless | 5 | 1 | |
| Sprint | 5 | 0 | |
| DirecTV | 4 | 0 | |
| BellSouth | 4 | 0 | |
| Time Warner | 4 | 0 | |
| T-Mobile | 4 | 2 | |
| AT&T Wireless | 3 | 0 | |
| Dish Network | 3 | 0 | |
| AT&T | 3 | -1 | |
| Cox | 3 | 0 | |
| Charter | 2 | 1 | |
| Qwest | 2 | 0 | |
| AOL | 2 | 0 | |
| ALLTEL | 2 | 0 | |
| MCI | 2 | 0 | |
| Other | 22 | 1 |
About the Research
TNS Telecoms collects responses through its Bill Harvesting® database from 32,000 U.S. households that provide their complete set of telecommunications bills, promotional bill inserts and telecom direct mail communications each year. In the business market, TNS Telecoms' BusinessWave® research gathers telecom behavior information from small, medium and large businesses across the U.S. Together this syndicated information provides a number of product offerings including databases, TNS reports and online applications allowing national, state, city and micro level analysis across the U.S.
About TNS Telecoms
TNS Telecoms, the specialist telecoms division of TNS, is a global provider of strategic and tactical market information and analysis for telecom service providers and the entire telecommunications industry. Its range of syndicated research solutions and custom capabilities allows TNS Telecoms to meet the changing market information challenges of telecom-related businesses. For more information please go to www.tnstelecoms.com.
About TNS
TNS is one of the world's leading providers of market information. The company delivers strategic market measurement, analysis, insight and advice to many of the world's largest organizations and most recognized brands. TNS' research helps its clients better understand the needs and wants of their customers, and its capabilities span market segmentation, advertising and communications, new product development, brand performance and stakeholder management. The company is also one of the leading providers of social and political polling. From its global network that spans 70 countries who together conduct research in more than 110 countries, TNS allows for local expertise and knowledge to be combined together with internationally consistent information and analysis.
TNS is listed on the London Stock Exchange (TNN) and is a trade mark of Taylor Nelson Sofres plc. Further information can be found on www.tnsglobal.com
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Editor’s Note: Please source all data and
tables as “Source: TNS Telecoms.” Third Quarter 2004 Tracking Metrics
will be available in January 2005.
Bill Harvesting and BusinessWave are registered trademarks of TNS
Telecoms
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