PromoQuest™
- View telecommunications-related promotional pieces and direct mail inserts received by actual customers across the US, in a searchable web-based system.
A client-searchable database of all telecommunications-related direct mail pieces and bill inserts returned through TNS Telecoms Bill Harvesting®. The images, displayed in full-resolution color, can be searched by offer characteristics, geographic and demographic information, and other customizable fields. This data collection, updated weekly, can also be linked to our TNS Telecoms ReQuest® surveys.
Understand competitive promotions, positioning and copy
View even the smallest print to understand terms and conditions of competitive offerings
Search by various demographic and survey response information
Decompose mail and promotional insert targeting through instant demographic analysis
BillQuest™
- View complete telecommunications bills from actual customers across the United States in a searchable web-based system
A collection of actual local, long distance, wireless, cable/satellite TV and Internet bills presented in a searchable database. Like the promotional inserts, the telecom bills are presented in full-resolution color and cover a wide array of companies and charges. The bills are derived from our Bill Harvesting® national sample of 8,000 to 10,000 telecom bills per quarter.
See important bill messages affecting customers
Understand your competitors' billing practices
Understand bundled billing practices of telecommunications providers
BillFacts™ - Provides invaluable detail on local telecom services, vertical or value-added features, service bundling, and their associated prices, by company and state across the US, with links to real telecom bill examples.
Provides detailed statistics on all local telecom services and features, and their associated prices for each major ILEC by state. This information is derived from a continuous sample of actual telecommunications bills collected through our proprietary Bill Harvesting® process.
The BillFacts™ system is the only way to analyze service and feature charges included within bundled offerings, as one-time individual charges and as monthly offerings. The system also indicates the relative billing penetration of individual bill charges within the system.
This information is supplemented with actual bill examples of charges, available for instantaneous review through a link with the BillQuest™ bill imaging and analysis system.
BillFacts™ can assist in:
Strategic planning and pricing
Benchmarking against competitors in the marketplace
PromoQuest™
BillQuest™